Terms and Conditions

Last updated: April 2, 2026

1. Acceptance of Terms

By accessing and using the website of Carissa Enterprise SRL (the “Site”), you agree to be legally bound by these Terms and Conditions of Use. If you do not agree with any part of these terms, you should not use our website.

2. Definitions

  • Sitio: refers to the website carissa.io and all its subdomains
  • Servicios: includes software development, cybersecurity, technology consulting, and related products
  • Usuario: refers to any person who accesses or uses the Site
  • Contenido: includes texts, images, videos, software, and other materials available on the Site
  • Datos Personales: refers to any information that identifies or may identify a natural person

3. Permitted Use of the Site

3.1 Authorized Uses

You may use our Site to:

  • Learn about our software development and cybersecurity services
  • Contact us for legitimate business inquiries
  • Download materials we have made publicly available
  • Share site content for appropriate commercial purposes

3.2 Prohibited Uses

You are prohibited from using the Site for:

  • Illegal activities, fraudulent activities, or activities that violate third-party rights
  • Sending spam, malware, or malicious content
  • Attempting to access protected systems or data without authorization
  • Reproducing, duplicating, or commercially copying our content without authorization
  • Interfering with the operation of the Site or overloading our servers
  • Carrying out activities that may damage our reputation

4. Intellectual Property

4.1 Rights of Carissa

All content on the Site, including but not limited to texts, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Carissa Enterprise SRL or its content providers and is protected by copyright and trademark laws.

4.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use the Site for legitimate business purposes
  • Print pages for your personal or business review
  • Share links to the Site with third parties

4.3 Trademarks

  • CARISSA, CARISSA ENTERPRISE, and other product and service names are registered or in the process of registration trademarks of Carissa Enterprise SRL.

5. Services and Contracting

5.1 Nature of Services

We offer professional services in:

  • Software Development: Enterprise systems, web and mobile applications
  • Cybersecurity: Audits, consulting, and protocol implementation
  • Technology Consulting: Strategic advice and solution architecture

5.2 Contracting Process

Contracting services requires:

  • Formal request through the contact form or email
  • Technical and commercial evaluation of the proposal
  • Signing of a specific services contract
  • Compliance with established payment terms

5.3 Limitations

The content of the Site is informative. Contractual commitments are established only through specific contracts signed by both parties.

6. Privacy and Data Protection

The processing of personal data is governed by our Privacy Policy, which is an integral part of these Terms and Conditions.

6.1 Consentimiento

By using the Site, you consent to:

  • Data collection in accordance with our Privacy Policy
  • Use of cookies and tracking technologies
  • Processing of data for legitimate business purposes

7. Disclaimers and Limitations of Liability

7.1 Site Availability

We strive to keep the Site available, but we do not guarantee:

  • Uninterrupted access to the Site
  • Absence of technical errors
  • Compatibility with all devices and browsers

7.2 Accuracy of Information

Although we strive to maintain accurate and up-to-date information, we do not guarantee the accuracy, completeness, or timeliness of all information on the Site.

7.3 Limitation of Liability

To the maximum extent permitted by law, Carissa Enterprise SRL will not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Service interruptions or technical errors
  • Actions of third parties or content of linked sites

Our Site may contain links to third-party websites. These links are provided solely for user convenience.

8.1 No Endorsement

The inclusion of links does not imply endorsement, approval, or control of the linked sites. We are not responsible for:

  • The content of third-party sites
  • The privacy practices of other sites
  • The products or services offered by third parties

9.1 Applicable Legislation

These terms are governed by the laws of the Dominican Republic. For users in the European Union, we also apply the provisions of the GDPR.

9.2 Cooperation with Authorities

We reserve the right to cooperate with competent authorities and disclose information when required by law or to protect our legal rights.

10. Modifications to the Terms

We may modify these Terms and Conditions at any time. Significant modifications will be communicated through:

  • Updating the date on this page
  • Prominent notice on the Site
  • Email to registered users (when applicable)

The continued use of the Site after modifications constitutes acceptance of the new terms.

11. Termination of Access

We reserve the right to:

  • Suspend or terminate access to the Site for violation of these terms
  • Modify or discontinue services without prior notice
  • Block access from specific IP addresses for security reasons

12. Dispute Resolution

12.1 Direct Negotiation

Any dispute related to these terms must first be attempted to be resolved through direct negotiation by contacting legal@carissa.io.

12.2 Jurisdiction

For disputes that cannot be resolved through negotiation, the parties submit to the jurisdiction of the competent courts of Santo Domingo, Dominican Republic.

13. Severability and Validity

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain valid and enforceable to the maximum extent permitted by law.

14. Contact

For any questions about these Terms and Conditions:

  • Email: legal@carissa.io
  • Subject: “Legal Inquiry - Terms and Conditions”
  • Response Time: Maximum 7 business days

15. Compliance with Third-Party Services

The use of the Site is also subject to the terms of service of third parties we use:

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